FAQs and Policies

Returns and Exchanges: Most items are made to order so we do not accept returns at this time. If you have an issue with your order, please email us - hello@gutsylittlemama.com

Domestic Shipping: Shipping times vary by item. Stickers are shipped directly from Richmond, VA and typically arrive within 4-8 business days (M-F) from the time you place you order. Some apparel items are shipped from Richmond and some are shipped by our drop-shipper (some of our tees, mugs, blankets, etc.) For that reason, your order may arrive in separate shipments however you are only charged one shipping fee based on order weight. 

Free and Discounted Shipping: We currently offer free shipping over $200 (domestic) (automatically applied!) 

International Shipping: We offer shipping to most countries including Canada, UK, Australia, etc. however we are not responsible for any shipping/import fees or taxes nor can we be held liable for lost packages. We have shipping to Australia multiple times and have never had a problem - shipping just takes about 3-4 weeks!

Sticker Durability: Are our stickers waterproof? The short answer is yes - to a point. The stickers are printed with a high-quality waterproof vinyl and laminated with a UV protective and weather-resistant coating to ensure a long life-span. HOWEVER - stickers will lose their adhesion if left to soak in water if or if exposed to extreme elements like heavy rain and snow. If you intend to leave these outdoors (ie on your car) please do so at your own risk. 

Sticker Application: For best results please apply to a clean, dry surface. Rubbing the surface down with alcohol is helpful to remove oils and other build-up that can decrease the effectiveness of the adhesive backing. Stickers will stay best on flat surfaces, but do perfectly well on curved surfaces like tumblers.

Apparel Care: All our apparel items are machine washable and dryer safe. Our printing methods result in extremely durable artwork and will not peel, crack or fade. For any issues please email us - hello@gutsylittlemama.com.

Jewelry Shipping: Standard turn-around time for a jewelry piece is 3 weeks as these are all hand-crafted by Alyssa (owner/designer of Gutsy Little Mama). During preorder days the expected turn-around time increases to 5-6 weeks due to order volume on these days.

Jewelry Care: All our pieces are guaranteed by our suppliers as gold-filled or .925 sterling silver. This means they are 100x more durable than gold-plated or metal-alloy costume jewelry. The pieces are hypoallergenic and tarnish-resistant. They will not turn your skin green and are made for daily wear. They can become dull with build up from sweat, perfume, etc. and can be cleaned with a polishing cloth for maximum shine and to prevent deterioration from build-up over time.